Privacy Policy for Omni Repair Services Inc.

This Privacy Policy describes how Omni Repair Services Inc. (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or use our website. We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy laws.

Information We Collect

We collect information necessary to process your service requests and provide a functional website experience.

  • Personal Information: Name, billing address, service address, payment details, email address, and phone number.

  • Device Information: IP address, web browser type, time zone, and basic interaction data collected automatically when you visit the site.

How We Use Your Personal Information

We use the information we collect to fulfill your requests and maintain our business operations.

  • Fulfilling and managing repair service orders.

  • Communicating directly with you regarding quotes, updates, or invoices.

  • Screening orders and site traffic for potential risk or fraud.

Sharing Your Personal Information

We do not share, sell, rent, or trade your personal information with any third parties or outside organizations for marketing or any other commercial purposes.

We will only disclose your personal information to outside parties if required to do so to comply with applicable Canadian laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our legal rights.

Your Rights

As a Canadian resident, you have specific rights regarding your data:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete personal information.

  • Request the deletion of your personal information.

To exercise any of these rights, please reach out to us using the contact details below.

Data Retention

When you submit a service request through the site, we retain your information for our records to fulfill the service and meet legal and accounting obligations. You may request the deletion of this data at any time.

Changes

We may update this privacy policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For questions about our privacy practices or to make a request regarding your data, please contact us at info@omnirepairservices.com.